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Pimping Your Fish at DemoCamp Toronto 25

After we heard from Gurbaksh Chahal, the rest of DemoCamp proceeded as usual. We were in the Ted Rogers School of Management, part of Ryerson University, in a really great lecture hall space that seats a few hundred people; it seemed like most of the seats were filled that night.

First up was Albert Lai of Kontagent. Albert demoed at the first DemoCamp and has appeared at at least one other. He seems to get a bit of a pass from the organizers: this time, as with the last time that I saw him, he had no actual demo – which is typically a requirement – but a lot of slides talking about social games.

After that, it was mostly Facebook night at DemoCamp: four of the five demos that followed were Facebook applications.

Next up was Mark Zohar of Scenecaster, showing the My 3D Cards application on Facebook. It uses the 3D foundation that they’ve built for enterprise projects, and used it to to take Facebook content and other rich content (video, photos, external links) to create a 3D rich media greeting card, displayed in a 3D application running in the browser using a custom Flash viewer. The idea was to show an immersive, engaging presentation of content for a specific purpose. The second app that he showed was Causes, which creates 3D content posted to your Facebook wall related to charitable causes. For causes such as Red Cross and WWF, it shows an “I donated” card with your picture, links to video about the cause, and a link to the donation site. They’re also working on an app for virtual gifts, using animated 3D, supporting multimedia and user-triggered animation; in the future, they’ll be looking at branded virtual gifts, too. In addition to their own apps, they’re syndicating their apps to other developers for other vertical applications; the first of these being developed is a 3D yearbook. These will be premium offerings, directly monetized within Facebook. They have a team of 5-6 dedicated people, using AWS, EC2 and S3 cloud-based content, composited at the client.

The demo that gave me this post’s title was by Greg Thomson of Tall Tree Games, showing their Fish World Facebook app: you can buy, raise and feed fish in a tank. (The friend I was there with turned to me and said “hey, my son plays with that!”) The focus of the demo was on monetization, a key subject for Facebook app developers: in this case, tanks are monetized through a variety of purchases, including fish, themes (including seasonal and holiday themes), plants, music and food. It uses two currencies: Facebook internal “coins” and fishbucks, which are actual purchased currency, at 5 fishbucks per $1. They find that they need to release new content a couple of times per week in order to maximize consumption; this is often done by creating a need (e.g., tank gathers algae, friends can steal fish), then selling a solution (e.g., algae-eater, security fish). They’re using analytics for targeting specific audiences, and in spite of my friend’s comment about how her son (who is under 10) plays with this, Thomson said that their primary demographic (75%) is women 20-35 years old. Huh?

Greg Balajewicz of Realm of Empires was up next, showing their massively multiplayer online strategy game on Facebook: you start with a village, build it up, recruit troops and so on. Everyone in the game is an actual person, with the game ongoing 24×7, and you can collaborate with others to plan battles and other campaigns. They have about 80k monthly active people in the game, 20k active daily, and although the game is free, they monetize with premium features that save you time in the game (e.g., a larger map view), but don’t explicitly advance your position in the game. They also have a standalone app, currently not monetized although they might offer a premium feature like this within the game, that allows any player to get a world view of all villages. They’ve done this with a small team and the three founders, with most people working remotely from each other and communicating using Skype. The game is targeted at men aged 25+; it can be played effectively in as little as 15 minutes per day. About 60% of their current players are in the US, 30% in other western countries, and a significant southeast Asia population at 7%.

Oz Solomon of Social Gaming Studios showed us their two seasonal apps: My Year in Status, and My Year in Photos. My Year in Status allows you to capture your year through your status: select a style, add a caption, and it generates a (text) collage of your status updates from 2009; you can customize and publish it to your news feed. My Year in Photos picks 16 photos from your 2009  photos (you can choose others if desired), then generates a photo collage for your news feed and photo album. Unlike the other apps, which are looking for steadier, constant growth, the seasonal apps had to spring into action for only a short period over the year end. They had 11M people use the app in a three-week period, with over 45 collages generated every second; it was the 3rd fastest-growing Facebook app for the week of Dec 21st after being covered by the mainstream media. About 80% of the users are women. They started work on the app on November 13th, launched it four weeks later, then had to do three server upgrades in a week to keep it up and running: they are using their own dedicated servers rather than cloud infrastructure. They found that seasonal apps are good for capturing viral streaks, but it’s best to build them on frameworks and code that you’ve developed for stable apps (such as their existing Status Shuffle app) in order to allow for fast development. Also, you can typically reuse these apps the following year, with some minimal-cost tweaking to keep them fresh. One interesting thing that he pointed out is that for the My Year in Status app, they fixed their #1 complaint, which was the lack of ability to choose which statuses were used, and found that although it reduced complaints by 80%, it only increased conversion rates by 2%: keep in mind that your most vocal detractors may not be that important to your bottom line.

Last up was Roy Pereira of ShinyAds.com, with the only non-Facebook app of the night. ShinyAds is a self-service advertising platform for web publishers that passes through more of the ad revenue to the publisher than other ad platforms such as Google AdSense. It’s not an ad network, but a tool for the web publishers to interact directly with advertisers. Advertisers can create their own advertising banner using a wizard-like interface: add or create a banner image, set the ad budget, set the click-through destination URL, set start and end dates, and target by geography. Once the ad is approved by the publisher, it’s inserted into the publisher’s ad server, or can use the ShinyAds ad server. Payments are made automatically to the publisher based on actual metrics, with the publisher interface includes a view of metrics and analytics.

All in all, a great DemoCamp, and the venue was excellent. I had stopped attending after a few disastrous nights in too-small venues (usually pubs) with crappy AV and wifi, but this has me back as a convert.

Gurbaksh Chahal at DemoCamp 25

DemoCamp Toronto #25 was held last week, with the usual array of demos and an extra special keynote: Gurbaksh Chahal, the highly-successful serial entrepreneur currently engaged in GWallet, an online payment system. Previously, he sold his first company at the age of 18 for $40M, then built BlueLithium to a point where it was acquired by Yahoo for $300M, and there were a lot of eager people in the audience to hear how they could get replicate that sort of success. Some of them were carrying along copies of his book, The Dream, hoping for an autograph.

He had a great set of points that I tried to capture; with each of these, he included examples from his own life that made them relevant:

  • The idea is only 1%, the rest is execution.
  • Don’t get too attached to your ideas. Sometimes that idea that you start a company with is just a starter idea, it’s not the one that you want to take to completion.
  • The biggest ($) deals happen when a company is bought rather than sold; that is, the buyer seeks out the relatively scarce resource and offers based on the perceived value of that scarcity, rather than the seller putting themselves up for sale.
  • Hire only rock stars, pay them well, and let them share in the ultimate rewards. Expect long hours, hard work and brilliance from them.
  • Never leave yourself vulnerable; consider everyone replaceable.
  • Don’t expect charity or favors, especially your first time around.
  • Never raise money when you need it: get traction first and wait for the money to come to you.
  • Bring in venture capital even if you have the means to self-fund, since that brings other ideas and governance.
  • In budgeting and spending, understand the difference between need and necessity. Money is finite, spend like every dollar is your last. People will only be impressed by your performance, don’t worry about the fancy trappings.
  • Every entrepreneur needs confidence (or the appearance of it). In any meeting, focus the conversation on the purpose of that moment.
  • Relationships are everything in life and the business world. Never burn a bridge. They’re not buying a product, they’re buying you.
  • There are only 5 key decisions that you need to make in order to make or break your company – make them wisely. His example at BlueLithium: hiring dream team, acquiring AdRevolver, raising 11.5M, opening up Europe a year after the US, selling to Yahoo at the right time for 300M although board didn’t want to sell. Knowing which are the key decisions requires instinct.
  • Surround yourself with people who want to see you successful and who are hungry. You don’t want to reward people who don’t contribute: you need people who will take a risk with you, and get rewarded for it.
  • Embrace rejection. Everything happens for a reason, it makes you stronger.
  • Make decisions, even if they may be wrong.
  • Always negotiate from a position of strength. Perception is reality: show people what they want to see, and tell them what they want to hear. Believe in yourself and sell the dream: no product or sales pitch is perfect.
  • Grow a thick skin. People will question your ability to succeed.
  • Do the work. Keep your eye on the tiger. Fight like Hell, defy the odds. It’s worth it. Never compromise your morals.

The gate receipts from that night’s DemoCamp, usually put towards some food or drink for the attendees, were donated to support efforts in Haiti following the earthquake. All of us put in $2,580; Gurbaksh, who had promised to match that, ended up tossing in another $10,000.

Lean Six Sigma and Process Improvement conference, Toronto

In a nice break from the past two years as a road warrior, I’ve only been on one trip since November. Even better, some conferences are coming to Toronto so that I don’t even need to travel (although not sure that February up here is a big draw if you don’t already live here).

This month, IQPC is hosting a Lean Six Sigma and process improvement conference on February 22-24 at the Westin Harbour Castle, with a focus on achieving a sustainable and transparent Lean Six Sigma and process improvement culture:

    • Increase Organizational Synergies by Applying LSS and Process Re-engineering to Consolidation and Organizational Restructuring
    • Maximize Benefits and Savings of Process Improvement Projects by Identifying and Implementing Low Cost Solutions
    • Bring the Quality of Your Products to a New Level of Efficiency by Applying Innovative Methodologies, such as Triz, to Your Transactional Processes and Engage Your Customers in Transactional Projects
    • Maximize the Efficiency of Internal and External Benchmarking by Expanding the Use of Dashboards

My readers can get 20% off the “All Access” price by using the code LSSCCol2 when you register here.

Disclosure: IQPC is providing me with a free pass to the show.

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links for 2010-02-05

links for 2010-02-04

Another Call for Papers: Americas Conference on Information Systems

Although it’s very well-hidden on the information site, the 16th Americas Conference on Information Systems, to be held in Lima in August, will have a mini-track on BPM (it’s within the Systems Analysis and Design track):

This mini-track seeks contributions that discuss the management of business processes as well as technologies for process automation. We encourage submissions from both a
managerial as well as a technical perspective.

Suggested topics include, but are not limited to, the following:

-Business process automation and workflow management systems
-Business process and rule modeling, languages and design patterns
-Strategies for business process design and innovation
-Service-oriented architectures for BPM
-Resource management and capacity planning in BPM
-Information security and assurance in BPM
-Business process monitoring and controlling
-Process mining and its applications
-Business process governance, risk and compliance management
-Management of adaptive and flexible processes
-Management of ad-hoc and collaboration processes
-Management of knowledge-intensive processes
-Formal evaluation of BPM methods and technologies
-BPM adoption and critical success factors
-BPM maturity
-Standardization of BPM, web services and workflow technology
-Industry case studies on BPM technology or BPM applications

March 1st is the submission deadline for papers.

Tagged

BPM 2010 Call for Papers: Research, Education and Industry

I’ve previously extolled the benefits of attending the annual international research conference on BPM, and for those of you in North America who just weren’t ready to shell out for a trip to Europe, you’re in luck: it’s coming to Stevens Institute in New Jersey in September. Although this has always been an academic research conference, rife with papers full of statistical analysis, this year the organizers are creating an industry track for practitioners to discuss the adoption and use of BPM:

The industry track will provide practitioners with the opportunity to present insight gained through BPM projects. We are particularly interested in case studies from the perspective of user organizations. While contributions from consultants and vendors are appreciated, pure product demonstrations, method tutorials, or vendor showcases will not be accepted in the industry track. All contributions to the industry track have to describe experiences with BPM methods and/or technologies from the viewpoint of the adopting organization.

This is not the usual conference PowerPoint deck: you have to actually write a paper. If you want to present in the industry track, you must submit an abstract by February 15th.

If you’re submitting a paper for the regular research tracks, the paper (not just an abstract) is due by March 14th. You can also submit a paper in the new education track, specifically about education and training methods for the BPM professional, also due by March 14th.

Even if you’re not giving a paper, I highly recommend that BPM vendors send along someone from their design/engineering team. This conference shows BPM research that (in some cases) indicates where product functionality could go in the future; best to get in there and see it first hand.

BPMN 2.0 Industry Update

It’s webinar day here at Column 2: this is my third in a row, this one an update on the BPMN 2.0 standard by Robert Shapiro, who participates in both the OMG BPMN 2.0 and WfMC XPDL 2.2 standards efforts. We’re already starting to see vendor support for BPMN 2.0, even though it’s not yet fully released, as well as books and training materials.

The concept of subclasses in process modeling has been included in this version, where there is a simple subset of eight elements used for process capture by non-technical process analysts/owners (start, end, sequence flow, task, subprocess, expanded subprocess, exclusive gateway, parallel gateway), then a larger subset for a “descriptive” persona, a larger-still subset for a “DODAF” persona, then the entire set of more than 100 elements:

BPMN 2.0 element subclasses

You can download the accompanying PowerPoint deck for a more complete view of subclasses and their corresponding personas. I can certainly understand why many of the event variations were pushed out of the simple subclass, but I’m not sure that I agree with excluding pools and lanes, since these are pretty commonly used constructs. Also not sure why the US DoD’s enterprise architecture standard is impacting what is supposed to be an international standard.

These subclasses are important for vendors of modeling tools, but also for those looking to use BPMN as a standard for representing processes: this gives a good idea of how to split up the standard by the type of reader (persona) so that you don’t overwhelm the less technical audiences with too much detail, but also provide the greater levels of details for complete process specification.

Shapiro went on to discuss what most consider to be the most important (and likely the most controversial) part of BPMN 2.0: diagram interchange; BPMN 2.0 does not include an XSD schema, and there is ongoing work to create an XSD that is aligned with the metamodel. For those of you who follow BPM standards, you’ll know that XPDL is currently the de facto standard for process model interchange, supported by many vendors; these efforts are continuing in a separate organization (BPMN is managed by OMG, XPDL by WfMC) so it’s good that Shapiro and others are there to bridge the efforts across the two standards. We’re now seeing the emergence of XPDL 2.2, which will support the interchange of BPMN 2.0 process models. XPDL may eventually disappear in the face of a comprehensive BPMN 2.0 diagram interchange standard, but that will take years to happen, and a lot can happen in that time. In the meantime, XPDL will likely be used as an alternative diagram interchange format for BPMN 2.0 diagrams, with vendor support required for both standards.

The Business Process Incubator site has been created by several of the companies participating in both BPMN and XPDL standards efforts as a source for information as well as a variety of standard-related tools such as Visio templates. Shapiro also predicts that many tool vendors will release web-based BPMN 2.0 modelers, as well as BPMN and XPDL converters.

If you’re interested in where BPM standards are headed, it’s worth listening to the entire webinar, especially the Q&A at the end; I imagine that it will be available at the registration link on the WfMC site that I posted in the first paragraph.

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What To Expect From The BPM Market in 2010

Active Endpoints hosted a webinar today with Dennis Callaghan from the 451 Group on the business and technology factors of where BPM is headed. In an interesting echo of a comment that I heard at the time of the Progress-Savvion acquisition, Callaghan links the idea of Progress losing Lombardi as a partner to them acquiring Savvion, although this all happened in such a short time frame that it’s not clear that was the primary driver. He gave some estimates of annual revenue – $30M for Lombardi, $21M for Savvion – that are likely based on the final securities filings around the acquisitions, so may be reasonably accurate. In a follow-up question at the end of the webinar, he stated that Progress paid $49M for Savvion (which is public knowledge), and that 451’s unconfirmed estimate is that IBM paid $170M for Lombardi: a big difference if you consider relative revenues. He said “we have no evidence that IBM and Progress were in a bidding war for Lombardi”, although no one actually asked that question…

Not much else from Callaghan: he walked through an extremely brief overview of the remaining pure play vendors (Pegasystems, Active Endpoints, Intalio, Appian, Metastorm, Ultimus and Global 360), including such jewels of analysis as “Metastorm – still waiting for IPO”, then continued on to point out that BPM needs to bridge business and IT, and that SOA, BPM and CEM/CEP are starting to come together.

By quarter past the hour, we were into an activeVOS demo, and I’m not sure if it left me feeling more-ish or relieved. Don’t get me wrong, the demo was fine, just not what (I thought) I signed up for. You can see a replay of this webinar and many more on their iTunes podcast channel (direct iTunes link, watchable on iTouch/iPhone or on your computer) or on their website. Personally, I’m waiting for yesterday’s CTO Tuesday podcast to be posted, which had John Newton of Alfresco Software making a guest appearance to discuss linking content management and BPM using CMIS.

Disclosure: I have done a paid webinar for Active Endpoints in the past, although my future in that regard is likely in question after writing this blog post.

Appian Analyst Briefing: 2009 Overview and Future Outlook

Appian issued a press release last week on their growth in 2009, and had an analyst call today to provide more detail and answer questions. I attended their user conference in October, and was interested to hear their plans in the wake of recent BPM acquisitions.

In short, their 2009 performance was the best in their history:

  • 67% increase in software license revenues
  • 59% increase in international revenues, expanding beyond their UK base to Australia, New Zealand and the Middle East (which shows an obvious bias towards English-speaking countries that they’ll need to better address at some point)
  • 112% increase in number of new customers, including a significant win at Amazon over Lombardi and Pega
  • Signed 6 major VAR/OEM relationships for both on-premise and SaaS products, including RICOH’s business process automation group

In addition to new product releases and their cloud-based offering, Appian Anywhere (which is now responsible for 10% of their revenue), they’ve productized their professional services framework and implementation methodology, and have launched a free (but closed) online community for their customers and partners. Although they still have a significant base in the US federal government, deployed in 22 agencies and departments, they’ve expanded into financial services, insurance, telecommunications and logistics.

Matt Calkins gave us his view of their future, starting with “Appian Is Not For Sale” and contrasting their position of almost 100% self-funded growth, with only recent venture capital infusions that will not force their hand any time soon, against that of recently-acquired BPM vendors who may have run out of road with their long-time VCs and forced to sell. He sees the BPM fight as now being between themselves and Pega, pitting their rate of innovation and ease of use against Pega’s dominant market share. The stack vendors are certainly serious competition, but a customer’s decision to go with a stack vendor versus a BPM suites vendor is usually made so early in the evaluation cycle that Appian rarely finds themselves in a short list head-to-head against a stack vendor. I found that to be a refreshingly realistic view of the market: BPM isn’t a homogeneous market where every customer always looks at every vendor; the vendors are passed through many filters along the way, and the true battles are between those that end up on the same short list. The higher-level strategy, of course, is to change those filters.

Appian will be a company to watch this year, as one of only a few remaining players in a still very competitive BPM space. They would be well-served by opening up their online community to non-customers (although possibly reserving product-specific portions of it for customers) in order to better show off their market leadership. They’re also in a position to achieve dominance in the SaaS BPM market (which they already claim to lead), although there’s still a lot of discussion about the actual utility of cloud-based BPM.

IBM-Lombardi Deal Closes

That was fast! Proving my predictions to be ever so inaccurate when I said that it could be months before this closed, the IBM acquisition of Lombardi has closed less than six weeks after it was announced. Good news for IBM, Lombardi, and Lombardi customers.

Not surprisingly, IBM has toned down the “departmental” rhetoric that they initially used when talking about how Lombardi fits into their portfolio; there’s now only a mention of departmental managers rather than branding the software suite as being targeted only at departmental applications:

Lombardi adds a new dimension to IBM’s enterprise-wide BPM capabilities by giving organizations the ability to quickly adjust their business processes to support sudden and changing needs, especially those that rely heavily on collaboration to complete a task or project. Lombardi strengthens IBM’s capabilities in automating these processes, while empowering managers at the department level to change already running processes on the fly, eliminating the need for complicated and time-consuming technical intervention.

Of course, this now makes BP3’s upcoming bpmCamp an IBM user group conference. :)

links for 2010-01-25

CrisisCampTO Planning Meeting

A bit off topic for my usual blogging here, but I spent this afternoon at the initial planning meeting of CrisisCampTO, the Toronto manifestation of Crisis Commons. Although this is happening here and now in response to the earthquake disaster in Haiti 12 days ago, Crisis Commons has a broader mandate:

We are an international volunteer network of professionals drawn together by a call to service. We create technological tools and resources for responders to use in mitigating disasters and crises around the world

We’re here today to work on anything that can be done to help, in collaboration with other Crisis Commons teams all over the world, on the various projects that have been defined by Crisis Commons based on requests from NGOs to fill a need that they have. The bulk of the projects fall under the category of software development, but there are also teams for social media, logistics and more general duties.

Our first goal today is to find a development project for the bulk of the Toronto team to get involved with, and learn how to plug into other Crisis Commons groups around the world. There is quite a bit of infrastructure already in place to connect up, including IRC channels (retro, I will definitely need a refresher course) and voice conference lines, plus a rapidly growing wiki.

I have a pretty broad range of skills to apply here: although I don’t really write code any more – unless I’m really inspired – I can do all the other stuff around development (requirements, testing, documentation). I also do a lot of social media stuff, and have attended more unconferences than you can shake a stick at, so can help with the local social media efforts such as wiki gardening, Facebook and Twitter updates, and more.

The main goal of today is to get ready for next Saturday’s CrisisCampTO (time and venue to be announced shortly), by getting some basic team structure in place and selecting one or more projects to which we will be contributing. That way, when newbies show up next week, they can start contributing immediately.

One of the things that we learned about today is Sahana, an open source disaster management system that was created in response to the Sri Lanka tsunami in 2004. There’s a Sahana instance set up just for Haiti, although it still needs a lot of content added, and possibly some development to add specific requested functionality. We also saw OpenMRS, an open source medical records system, and Ushahidi, an SMS-to-web service that accepts requests for assistance sent by text message to a specific shortcode, and makes them available to aid agencies. If you check the feed from Haiti, you can see requests for food, water and medical assistance that have been received, translated if required, and logged for followup. In summary, there are a ton of free, open source projects that can be applied to the Haiti disaster; some of them as is, others requiring some customization. This is were we all come in.

links for 2010-01-24

links for 2010-01-21

  • The first three are really about dynamic BPM: creating processes just in time to respond to specific customer needs, using composition tools rather than development. Also, just what we need :) — a new acronym: BPN = business process network. Won't be any confusion when saying that one… repeat after me… BPM, BPN, BPMN…
    (tags: bpm)

links for 2010-01-12

More BPM Acquisitions: Progress Buys Savvion

BPM acquisitions must be in the air: today, Progress Software announced that they’ve bought Savvion for $49M. This is hot on the heels of IBM’s announcement last month that they’re buying Lombardi, with one huge difference being that Progress doesn’t already have a BPM product in their lineup, whereas IBM has two. Of the three mid-range BPMS-only vendors that I would most commonly name – Appian, Lombardi and Savvion – that’s two out of the three announcing acquisition in less than a month. With the economy just starting to pull out of a huge pit, that’s telling news: as I mentioned in my post about Lombardi, if the economic climate were different, these would be IPOs that we’d be seeing rather than acquisitions. These acquisitions by larger companies, however, changes the BPM market landscape pretty significantly, since this makes it significantly easier for Lombardi and Savvion (under the IBM and Progress banners, respectively) to get a foot in the door of larger customers who rely on their major vendors to bring them enterprise solutions, rather than considering a smaller company. One advantage that Progress/Savvion have at this point in time is that the acquisition is actually closing today (or later this week), whereas IBM/Lombardi went the pre-acquisition announcement route, and will endure several months of limbo before the deal closes. [Update: I’ve received a few tweets and emails indicating that the IBM/Lombardi close will happen very soon, possibly around February 1st, although I haven’t heard a final date. My “several months” was based on past experience.]

I had an early morning call with Dr. John Bates (CTO of Progress) and Dr. Ketabchi (CEO of Savvion), but a few people obviously had earlier time slots: Neil Ward-Dutton has already posted his initial thoughts, as has Jason Stamper. I agree with Neil that this is a smart move for Progress: a good fit of products with minimal overlap, directly addressing some of the challenges that they’re hearing from their customers in terms of achieving operational responsiveness. The existing suite of Progress products allows for determining what happened within an organization – a rear-view mirror approach – but not much that allows the organization to quickly change how they’re doing things in order to drive efficiency or respond to changing conditions. Bringing BPM into the fold allows them to change that, primarily through tying Progress’ Apama CEP with Savvion BPM, but also by leveraging the rest of the Progress SOA and ESB infrastructure, including data and application integration.

Savvion’s had a couple of internal shakeups in the past two years: in early 2008, Savvion axed contractors, most of their marketing department and some salespeople, ostensibly in order to shift towards a solution focus, although at the time I said that they could be positioning themselves for acquisition. They’ve had a strong push on their vertical solutions since that time, wherein they develop frameworks for vertical applications, then allow partners – or even customers – to built vertical solutions on those common frameworks.

Like many BPM vendors, Savvion has often sold to the technology side of organizations but have shifted focus to the business side recently. Progress is still a very technology-focused set of tools, so it will be interesting to see how well they can bring together the different marketing messages. In my conversation with him this morning, John Bates said that they’re moving towards more of a solutions-oriented approach rather than product-oriented: although this is an easier sell to the business side, it can be used to mask a number of disparate products being clumped together without much natural cohesion (cf. “IBM BPM”).

There will need to be some product integration points to be able to really sell this as an integrated suite of tools rather than a “solution” patched together with professional services. First, they need to bring together a common process modeling environment. Ditto for an event/process monitoring environment. Third, they need to consider the touchpoints within application development: although data integration and application integration will be designed using the existing Progress products, these have to be seamlessly integrated into Savvion’s process application development environment. There are likely also areas of integration at the engine level, too, but getting the developer and analyst-facing tools integrated first is key to acceptance, and therefore sales, of an integrated solution.

Another consideration will be a software-as-a-service offering: Savvion already has inroads in this with their BPO market, although they haven’t yet announced any consumer-facing SaaS products. Bates stated that Progress considers SaaS “an important paradigm”, which I would translate as “we know that we have to do it, but aren’t there yet”. Pushing BPM and CEP to mid-range and smaller companies is going to require a strong SaaS offering, as well as providing a platform for larger enterprises to use for piloting and testing.

Because the acquisition has already closed, or is closing within the next day or two, Progress and Savvion sales and partner channels are already being brought together; the same will happen soon for marketing teams. As always happens in this case, there will be some losses, but given the small degree of overlap in product functionality, they’ll probably need most of the skills from both sides to make this work. Dr. K. has stated that he’ll stay with Progress, although his role hasn’t been announced.

The BPM+CEP equation is becoming increasingly important as organizations focus on operational responsiveness, and I think that it’s particularly significant that Progress appointed Bates – formerly co-founder and CTO of Apama before their acquisition by Progress – to the CTO position during the time when they must have been negotiating to acquire Savvion. Clearly, Progress sees BPM+CEP as an important mix, too.

 

Disclosure: Savvion has been my client within the past year, for creating a webinar and internal strategy reports, although we have no active projects at this time.

links for 2010-01-07

  • The first part of this post is a bit motherhood, but the last bit — starting at "And finally…" — has some interesting thoughts on the differences between how academics, vendors and practitioners view process modeling and its benefits.
    (tags: bpa)
  • A 125-slide set covering BPMN 1.1. The author, Jim Arlow (a UK-based trainer) used to sell this as a PDF on Lulu, but I imagine that the market for BPMN 1.1 has dropped off pretty significantly lately due to the release of 2.0.
    (tags: bpmn)

links for 2010-01-06

  • Open Text discontinues their standalone search product, focusing solely on search within their ECM product. I think that this is a mistake for them, since a comprehensive content management strategy for an enterprise will almost always include some sort of search (e.g., for those documents that live, unfortunately but forevermore, on network drives) in conjunction with the ECM suite search. If you can't search both and federate them, you're only getting half (or less) of the picture. See my coverage of the FASTforward conferences (via categories in sidebar) for more on search as part of a complete ECM strategy.
    (tags: ecm search)
  • Now that you've downloaded and studied that BPMN 2.0 poster, you're ready for jBPM 4.3
    (tags: bpmn bpm)
  • Did you take those BPMN self-tests recently and have a few problems? Here's a BPMN 2.0 poster that you can download for free as a reference before you embarrass yourself again. :) Events now take up 1/4 of the entire poster. Available in English and German.
    (tags: bpmn)
  • Links to a recent webinar by Cordys and Cloud Harbor on BPM and cloud computing. George Barlow, now CEO of Cloud Harbor, was the GM of Appian Anywhere (Appian's SaaS BPM offering) for its first couple of years.
    (tags: bpm saas)
  • Neil Ward-Dutton with a more considered view of the IBM-Lombardi acquisition (as followup to his "holy crap" post on the day it was announced). I agree with him: although IBM has initially positioned Lombardi as "departmental" as they cram it into their BPM portfolio, it's possible that they really mean "business-focused", but can't bring themselves to admit that none of their other BPM offerings are, since that's what they've been selling. However, Neil's idea of IBM keeping on a critical mass of Lombardi talent and learning from them seems unlikely within the WebSphere division: that might have happened in Lotus, but WS is all about big enterprise IT stuff.
    (tags: bpm)
  • A very uncomplimentary view of Gartner's new "pattern-based strategies" hype from Rashid Khan. I have to admit, when I saw PBS presented at a couple of conferences last fall, it felt a bit unsubstantial to me, too, especially the linkages to BPM.
    (tags: gartner bpm)
  • One view of BPM's current state: the end of the beginning, headed for the Board agenda, enterprise-wide, business-led. Of course, others are decrying the death of BPM, so who knows…
    (tags: bpm)
  • A short but good starting point for exposing services: "The granular level at which the business thinks about business processes is the level at which IT systems should expose web services. Why? Because when your business comes to talk to IT (and even talk amongst themselves), this is the level they talk at. When they reorganize business operations, this is the level they organize at. Therefore, this is the level of agility they expect the IT systems to have."
    (tags: soa)
  • A paper by the SOA Consortium members, "Business Architecture: The Missing Link between Business Strategy and
    Enterprise Architecture". Defines business architecture and how it forms input to IT, and how to establish and maintain your business architecture.
    (tags: ea)
  • Taking a service-based approach to enterprise architecture: showing the links between business architecture and application architecture only through services, not by a direct transformation.
    (tags: ea)
  • Some good points here for document scanning projects. I especially like #4, "Key on Documents You Control": I've seen so many disasters with exactly the case that they state, vendor invoices, where a company believes the vendor hype and thinks that they're going to get 99% accuracy on unbounded vendor invoices. #2 is also good: get bar codes on those documents, and your recognition accuracy will skyrocket.
    (tags: ecm)
  • Potentially an important step in building standards-based event and process monitoring independent of the underlying systems. Currently, produces alerts when deviations from KPI occur within specific databases.
    (tags: bam)

links for 2010-01-02

  • My white paper for Appian on BPM centers of excellence (link near bottom of page)
    (tags: bpm coe)